Terms of service
Privacy Policy
Last Updated: March 25th, 2025
Welcome to Black Swan Society
At Black Swan Society ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.blackswansociety.com] (the "Site"), including any other media form, media channel, mobile website, or mobile application related or connected to the Site.
Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy.
INFORMATION WE COLLECT
Personal Information You Provide to Us
We may collect personal information that you voluntarily provide to us when you:
- Register on the Site
- Place an order
- Sign up for our newsletter
- Participate in contests, sweepstakes, or surveys
- Engage with us on social media
- Join our Foundress Circle program
- Contact us with inquiries
This information may include:
- First and last name
- Email address
- Mailing address
- Phone number
- Payment information
- Birth date
- Demographic information
- Any other information you choose to provide
Information Automatically Collected
When you access our Site, we may automatically collect certain information about your device, including:
- IP address
- Browser type
- Operating system
- Device information
- Usage data
- Cookies and tracking technologies
HOW WE USE YOUR INFORMATION
We may use the information we collect for various purposes, including to:
- Process and fulfill your orders
- Create and manage your account
- Send you order confirmations and updates
- Respond to your inquiries and provide customer support
- Send you marketing and promotional communications (with your consent)
- Personalize your shopping experience
- Improve our Site, products, and services
- Protect against fraud and unauthorized transactions
- Comply with legal obligations
THIRD-PARTY SERVICE PROVIDERS
We may share your information with third-party vendors and service providers who perform services on our behalf, such as:
- Payment processors
- Order fulfillment services
- Email marketing platforms
- Analytics providers
- Customer service providers
- Hosting and technology providers
These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
SHOPIFY
Our Site is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products to you. Your data is stored through Shopify's data storage, databases, and the general Shopify application. Shopify stores your data on secure servers behind a firewall.
Payment: If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as necessary to complete your purchase transaction.
For more information, you may also want to read Shopify's Terms of Service and Privacy Statement:
COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
Types of cookies we use:
- Essential cookies: Necessary for the Site to function properly
- Preference cookies: Remember your preferences and settings
- Analytics cookies: Help us understand how you interact with the Site
- Marketing cookies: Used to deliver relevant advertisements
YOUR PRIVACY RIGHTS
GDPR Rights for EU Residents
If you are a resident of the European Union, you have certain data protection rights under the General Data Protection Regulation (GDPR). We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal information.
If you wish to be informed about what personal information we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
- The right to access your personal data
- The right to rectify inaccurate personal data
- The right to erasure of your personal data
- The right to restrict processing of your personal data
- The right to data portability
- The right to object to the processing of your personal data
- The right not to be subject to automated decision-making
CCPA Rights for California Residents
If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA):
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Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the categories of sources from which that information was collected, the business purpose for collecting or selling the information, and the categories of third parties with whom we share the information.
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Right to Delete: You have the right to request that we delete any personal information we have collected from you, subject to certain exceptions.
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Right to Opt-Out of Sale: If applicable, you have the right to opt-out of the sale of your personal information to third parties.
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Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
To exercise your rights under the CCPA, please contact us using the contact information provided below.
DATA RETENTION
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
DATA SECURITY
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Site is at your own risk.
Mobile Terms of Service
Black Swan Society
Last updated: Oct. 16, 2025
The Black Swan Society mobile message service (the "Service") is operated by Black Swan Society (“Black Swan Society”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to Black Swan Society’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Black Swan Society through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Black Swan Society. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to +18888379951 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Black Swan Society mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to +18888379951 or email keeper@blackswansociety.com.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.
CHANGES TO THIS PRIVACY POLICY
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes.
CONTACT US
If you have questions or comments about this Privacy Policy, please contact us at:
Black Swan Society
2601 N Hudson Ave
Oklahoma City, OK 73103
Email: keeper@blackswansociety.com
Phone: (405) 215-9596